Frequently Asked Quesitons

Frequently Asked Quesitons

General FAQs

We forward our phones to our answering service from 12:00 to 1:00; however, our office is usually open during this time.

Unfortunately, not all insurance companies cover Nurse Practitioner visits. Our office staff will do it's best to help you determine if your policy covers nurse practitioner visits. We will make every effort to inform you of this prior to scheduling appointments.

No, Dr. Wallace has elected to use Dr. Misra to oversee her patients while in the hospital. The Hospitalist will keep Dr. Wallace informed on status her patients health.

We are typically closed New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Day and the day after Christmas.

We do require appointments, however we do have same day appointments worked into the schedule for patients with acute health issues such as sore throats, colds urinary tract infections, etc.

Yes. In order for your insurance carrier to process claims for laboratory tests they have to be ordered by the physician or nurse practitioner and submitted with a diagnosis. Scheduling an appointment also helps to ensure we have staff in the office to perform the test.

We have a 48 hour turn-around time on all prescription requests.  Some prescription requests require an appointment with the physician or nurse practitioner.  Please note, we will not write prescriptions for antibiotics without an examination by the physician or nurse practitioner.  Please contact our office 1 to 2 weeks prior to taking your last dose of medication to ensure you do not miss taking any of your medications.

If you have an emergency call 911. All other calls may be directed to the physician on call by calling our office at 256.533.5211.

BOTOX® & JUVÉDERM® FAQs

Please feel free to contact us if you have any questions regarding BOTOX® & JUVÉDERM® cosmetic injections.


Most health insurance does not cover the cost of cosmetic injections.

Most cosmetic injections are priced by unit, which means the cost of a procedure depends on how many units are needed for the area being treated.

  • A typical BOTOX® treatment may be in the range of $240 and $768 per treatment.
  • Typical JUVÉDERM® treatments range from [info to come]

No!  Anyone interested in receiving BOTOX® or JUVÉDERM® treatments may schedule with Dr. Wallace.

During your first appointment, you will complete some forms to ensure that BOTOX® is right for you.

For a complete understanding of the product, please view Disclaimer - Prescription - Safety information above.

The following is a summary of the precautions:

Who should not take BOTOX or BOTOX Cosmetic?
Do not take BOTOX or BOTOX Cosmetic if you:

  • had an allergic reaction to any other botulinum toxin product such as Myobloc®, Dysport®, or Xeomin®
  • have a skin infection at the planned injection site
  • are being treated for urinary incontinence and have a urinary tract infection (UTI)
  • are being treated for urinary incontinence and find that you cannot empty your bladder on your own (only applies to people who are not routinely catheterizing)

What should I tell my doctor before taking BOTOX or BOTOX Cosmetic?
Tell your doctor about all your medical conditions, including if you:

  • have a disease that affects your muscles and nerves (such asamyotrophic lateral sclerosis [ALS or Lou Gehrig's disease], Myasthenia Gravis, or Lambert-Eaton syndrome)
  • have allergies to any botulinum toxin product
  • had any side effect from any botulinum toxin product in the past
  • have or have had a breathing problem, such as asthma or emphysema
  • have or have had swallowing problems
  • have or have had bleeding problems
  • have plans to have surgery had surgery on your face
  • have weakness of your forehead muscles, such as trouble raising your eyebrows
  • have drooping eyelids
  • have any other change in the way your face normally looks
  • have symptoms of a urinary tract infection (UTI) and are being treated for urinary incontinence
  • are pregnant or plan to become pregnant
  • are breast-feeding or plan to breastfeed.

Tell your doctor about all the medicines you take, including prescription and nonprescription medicines, vitamins and herbal products.
Do not start any new medicines until you have told your doctor that you have received BOTOX or BOTOX Cosmetic in the past.
Especially tell your doctor if you:

  • have received any other botulinum toxin product in the last four months
  • have received injections of botulinum toxin, such as Myobloc® (rimabotulinumtoxinB), Dysport® (abobotulinumtoxinA), or Xeomin® (incobotulinumtoxinA) in the past. Be sure your doctor knows exactly which product you received.
  • have recently received an antibiotic by injection
  • take muscle relaxants
  • take an allergy or cold medicine
  • take a sleep medicine
  • take anti-platelets (aspirin-like products) and/or anti-coagulants (blood thinners)

Ask your doctor if you are not sure if your medicine is one that is listed above.

Dr. Kara Wallace has undergone training in total facial esthetics and offers the benefit of  decades of experience as a physician of general medicine to ensure patient the comfort and safety.

As with any medication, there are potential side effects when using BOTOX®:  In clinical studies, three percent of patients experienced eyelid drooping in the frown lines studies, one percent of patients experienced eyelid swelling in the crow's feet studies, and one percent of patients experienced brow drooping in the forehead lines studies.

Please see the Important Safety Information including Boxed Warning and Medication Guide, and please feel free to discuss any concerns with Dr. Wallace.

A typical BOTOX® treatment lasts three to six months.

JUVÉDERM® treatments may last up to two years, depending on the specific formulation used.